IntakeRun Starter
For two-person queues finding their feet.
$29/ month
- 3 intake routes (shared inboxes)
- Unlimited tickets & replies
- SLA timers & breach alerts
- Triage board (kanban)
- macOS · iPhone · iPad · Android
- Email support in 24 h
Flat per seat, every feature plan-agnostic, AI on your own key — $0 of AI surcharge from us.
For two-person queues finding their feet.
The full triage desk for small teams that answer a lot.
For teams with volumes, rules and audits to satisfy.
Seats counted monthly · cancel in-app · education 50% off · agency discounts on the Agency page.
| Starter | Pro | Scale | |
|---|---|---|---|
| Seat price | $10 | $20 | $40 |
| Intake routes | 3 | 10 + SMTP out | Unlimited |
| SLA policies | Standard | Standard + breach alerts | Custom per queue |
| AI triage | BYOK available | BYOK tooling | BYOK + audit trail |
| Collaboration | Collision locks | + live presence | + presence |
| Audit & storage | — | Audit events | Audit + cold storage |
| Support | Email 24 h | Priority | Dedicated onboarding |
One bill, many client workspaces, vertical templates, reseller margin. See the agency console →