IntakeRun turns a shared inbox into a calm, collaborative triage desk. Triage in seconds, collaborate without collisions, and pay a flat $10–$40 per seat — with AI assistance on your own key, never an AI tax.
Auto-routes, SLA timers and breach alerts — every message owned within minutes.
Feature detail →BYOK triage drafts summaries and replies. Your provider bill, zero AI tax.
How BYOK works →Every feature on every plan, from $10/seat. No per-resolution metering.
Compare plans →Native macOS power at the desk, pocket triage on iPhone, field coverage on Android.
One workspace, four screens. A native app on each — the same state, on a mouse-, pen- and thumb-friendly workflow.
“We cut first-response time from 6 h to 40 minutes in three weeks. And the pricing is the whole bill.”
Ops lead, 8-seat support team
“The iPhone app is faster than our old web desk on desktop. Breach timers changed how we staff.”
Support manager
“One bill, fourteen client workspaces, per-vertical templates. We margin it and clients never noticed we moved.”
Agency owner, 30 seats
Mailboxes connect as intake routes → everything lands in one triage queue → SLA timers start → drag work on the board → reply with a collision lock so nobody writes twice.
At-risk conversations are ranked by breach time against your SLA policy, so managers staff against trends — not gut feel.
14-day trial · no card · every feature from day one.